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Is it possible to create more than one credit memo per order via Magento 1 admin?

Example: I created an order with 2 products, then an invoice and then I also created one credit memo with an adjustment refund (no products refunded). After I saved the adjustment refund credit memo I'm unable to add any other additional credit memo to refund the products. Is there a hidden option to accomplish this or is it impossible by design?

2 Answers 2

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Normally this should be possible. Maybe it's restricted by the used (online) payment method. You can try your self with an offline payment method like Cash On Delivery.

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Well, the problem is, when you create a credit memo (after creating an invoice), the order status changes to 'Closed'. You might want to use a module, or create a work-around.


Btw, It's magento, not enter image description here :P

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