We are trying to set up Einstein Email Recommendations but we are not collecting any data so far. Here is what we've done: We have importer and mapped the catalog, did the basic set up and enabled Einstein Data Extensions. For the tracking we've done the following: 1 - Created a ‘main tag’ which is always triggered first on the pages: 
2 - Created a trackPageView tag in which I push the business account ID and the visitor's email address 
When tested in preview, everything seems to work correctly
1 - The main tag is triggered first: 
2 - The trackPageView is then triggered: 
3- In the browser console, we can see the hit when filtered on ‘igo’. 
24 hours later we were able to see one line in the Igo profiles data extension but nothing in the dashboard and nothing suggesting the test was indeed a trackview. We also tried adding the following script:
_etmc.push(["setOrgId", "MID"]); _etmc.push(["setUserInfo", {"email": "initialise Einstein"}]); _etmc.push(["trackPageView"]);it now sends 2 hits when the visitor is on a PDP, the 1st with the email and the 2nd with ‘initialise einstein’.
We're stuck here and out of places to look for an answer if anyone has one it would be greatly appreciated. Thanks!
