Questions tagged [user-feedback]
Helpful information or criticism that is collected to find out what can be done to improve a product.
86 questions
1 vote
1 answer
122 views
When to elicit user feedback on search results
I am working on a product that provides investigative leads based on a search. We are trying to assess the helpfulness of the leads. Previously we had a good/bad option always present at the top of ...
- 11
2 votes
1 answer
310 views
Does the format of the Feedback Question (Numbers vs Stars vs Emoticons) affect the result?
I'm doing User Testing and collecting feedback from users at the end of the task. Some questions require the user to give a numerical rating on how easy or difficult the task was, would they recommend ...
- 471
3 votes
3 answers
127 views
How do I quantify the user experience part of a new feature and not just the easily measurable result
I am the product owner of an application used internally at our company. Our employees are consultants so time or rather saving time is essential to them. Based on feedback and interviews we developed ...
- 31
1 vote
3 answers
123 views
How to interpret a qualitative user testing feedback?
I recently did a virtual shop-along on an e-commerce site. I observed users using the site and asked questions along the way. I was able to gather a lot of good insights. All seemed good, except for ...
- 59
2 votes
1 answer
75 views
Asking for feedback during timed test
At my company, we're building an online test-taking experience, and we ran into a problem. We would like to find a way to encourage our users to provide feedback during the test; however, since tests ...
- 121
0 votes
1 answer
153 views
Adding more columns, even when the table looks full
At the moment we have a prototype of a table which shows a list of car rentals. However, the clients want to add more columns, like add car registration number and another 2 columns more, but I felt ...
- 113
0 votes
1 answer
120 views
How would you build a popup form for creating a group of users?
For now I came out with this design/approach: 2 lists, one near another, with checkboxes on the users selection side and crosses(for quick removal) on the new building group. I tried to search ...
- 101
1 vote
1 answer
252 views
Negative user reaction to redesigned product
Hope you're all healthy and safe. A redesigned version of a product is recently launched and we've been hearing negative reviews. In order to redesign the product, we followed a thorough process; ...
- 93
1 vote
3 answers
175 views
What feedback to give to users about why drag & drop does not work here?
I've been struggling to find good examples of this online, basically, the issue I'm trying to solve is that I want to provide feedback to users on why they're unable to rearrange the order of their ...
- 11
1 vote
1 answer
70 views
Does user feedback always get worse over time as a website gets older?
We use 'Is this useful? Yes / No' feedback. We have targets from senior management to improve feedback results, but they are not getting better, no matter how many UX and content improvements we make ...
- 11
8 votes
3 answers
571 views
Why is UX design important for online multi-tenant B2B SaaS application?
I work as medior backend developer in a small company (~ 30 people), where we build an online multi-tenant B2B SaaS application for energy management. I would describe our app as having many cool ...
- 181
0 votes
1 answer
79 views
Getting feedback on the the service design element of a UX solution
I'm designing a feedback flow for a touch-less solution of a restaurant system. In this flow users are able to select any aspect they want to give feedback on. how would you address the service design ...
- 10.8k
3 votes
2 answers
132 views
Feedback content for the request's response
Let's say I have a 'variables' form, the user is supposed to add a new variable or save an existing variable. I have made a feedback component which includes an icon, title, and a message. when the ...
- 131
0 votes
1 answer
236 views
Easiest way to implement a "Was this article helpful?" convention in docs sites?
I need a way to allow users to rate the helpfulness of documentation articles on our docs site. Usabilla is an example of a tool that is created for this (and other things). What other ways exist for ...
- 49
0 votes
1 answer
56 views
Animations and complex graphics required?
Hey guys I need some suggestions, I am developing a domain website on health care where specialists surgeons doctors who treats specific health problem. Is having animations,sliders, gradients makes ...
